Our Commitment To You

Last updated on September 01, 2024

Our Maker Life is committed to delivering exceptional, memorable experiences through our events. Our values are rooted in professionalism, safety, and integrity, ensuring that every event we organize meets the highest standards for both our attendees and partners.

1. Our Commitment

  • Exceptional Event Experience: We strive to create events that exceed the expectations of attendees, sponsors, and partners. From planning to execution, we prioritize high-quality production, engaging content, and flawless operations.

  • Integrity and Transparency: We operate with honesty and openness in all our dealings, ensuring clear communication with event attendees, partners, and team members.

  • Sustainability in Events: We are dedicated to minimizing the environmental impact of our events by implementing sustainable practices, such as reducing waste, using eco-friendly materials, and promoting recycling at event venues.

  • Community Engagement: We believe in building strong connections with local communities by supporting charitable causes, sourcing local vendors, and fostering inclusivity in our event activities.

2. Code of Conduct

All team members, vendors, and event partners are expected to adhere to the following guidelines during the planning and execution of events:

  • Professionalism: Maintain the highest level of professionalism when interacting with attendees, sponsors, vendors, and other stakeholders.

  • Respect and Inclusivity: Foster an inclusive and welcoming atmosphere at all events. Harassment, discrimination, or any form of inappropriate behavior will not be tolerated.

  • Event Safety and Security: Ensure the safety and security of all event attendees by adhering to safety regulations, coordinating with venue staff, and preparing for emergency situations.

  • Confidentiality: Safeguard the privacy of attendees, partners, and team members by protecting personal information and sensitive data related to event planning and execution.

  • Conflict of Interest: Avoid any conflict of interest situations where personal or business interests may interfere with the integrity of our events. Disclose any potential conflicts to the management team immediately.

3. Compliance with Laws and Regulations

We are fully committed to complying with all applicable laws, regulations, and industry standards when organizing events. This includes:

  • Health and Safety Compliance: We ensure that all events meet local health and safety guidelines, including crowd management, emergency planning, and COVID-19 protocols when applicable.

  • Licensing and Permits: Securing the necessary licenses and permits for each event is a priority. This includes venue licenses, alcohol permits, and performance rights, among others.

  • Anti-corruption and Anti-bribery: Our team adheres to strict anti-corruption policies, prohibiting bribery or unethical behavior in securing venues, partnerships, or sponsorships.

4. Environmental Responsibility at Events

As part of our commitment to sustainability in event management, we implement the following practices:

  • Waste Reduction: We work with venues and vendors to reduce waste by using biodegradable materials, encouraging digital ticketing, and minimizing single-use plastics.

  • Energy Efficiency: We prioritize energy-efficient solutions for lighting, AV setups, and transportation to and from the event.

  • Sustainable Partnerships: We aim to collaborate with vendors and suppliers who share our commitment to eco-friendly practices and environmental sustainability.

5. Diversity, Equity, and Inclusion (DEI)

We are committed to creating inclusive events that reflect the diversity of our attendees and communities. This includes:

  • Diverse Programming: Ensuring that our event content, speakers, and activities represent diverse perspectives and voices.

  • Accessibility: Providing accommodations for attendees with disabilities or special needs, including accessible venues, seating, and services.

  • Equal Opportunities: We offer equal opportunities to vendors, speakers, and partners, fostering an inclusive and equitable event environment.

6. Reporting Violations

We encourage team members, vendors, and attendees to report any violations of these guidelines. If you witness or experience any issues, you can report them by contacting the OML team to report any violations, incidents, or safety concerns.

7. Disciplinary Actions

Failure to comply with these policies may result in removal from the event, termination of vendor contracts, or further legal action depending on the severity of the violation. Our team reserves the right to take necessary action to ensure the safety and integrity of our events.

8. Continuous Improvement

We are committed to continuously improving our event processes and policies. We regularly review and update these guidelines to reflect new regulations, industry standards, and best practices for event management.

For any questions or concerns regarding our Commitment and Policy Guidelines, or to report an issue, please connect with us at hello@ourmakerlife.org.